This statement sets out Probus Global’s privacy policy for the use and holding of personal information that is provided to Probus Global by you.
What information do we gather?
The type of client/visitor information Probus Global collects generally includes a name, work address, telephone numbers, e-mail address and any other relevant contact details which you have communicated to us by whatever means whether by e-mail, through this Web site or otherwise. We may also collect information about the use of our products and services, any preferences that we are told about, or information that is submitted voluntarily to us, such as requests for further information in a specific area of interest, an on-line survey or registration for a conference or event.Information may also be indirectly collected through the Probus Global Internet access logs or cookies. This occurs automatically when you access probusglobal.com This information is used to enhance your visit to our site. It does not personally identify you and we do not collect sensitive information, such as your political or religious beliefs, ethnic background or sexual preference.
What are 'cookies' ?
Cookies are the tools that give Web sites a sense of memory, allowing them to recognize one user's computer session from another. For example, this site uses cookies to count the number of visitors to our site.Use of cookies on this site
A cookie is a text-only string of information that a Web site transfers to the cookie file of the browser on your computer's hard disk, so that the Web site can remember which computer you are using to visit the site. A cookie typically contains the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value - usually a randomly generated unique number.When you visit our site we send you a cookie, which is used in the following ways:
- to help us recognize your computer as a unique visitor (not just a number); so, if you are requesting publications from various parts of this site, the cookie can memorise your shopping list for you and put it on your order form.
- to compile anonymous, aggregated statistics that allow us to understand how visitors use our site, and to help us improve the structure of our site. We cannot identify you personally in this way.
How to refuse the use of cookies
You may wish to decline any cookies sent from our site to your computer. Some Internet browsers accept cookies automatically. You may need to adjust your browser settings so that you have the option to decline any cookies.Deleting any cookies that have been installed in the cookie folder of your browser is easy. For example, if you are using Microsoft's Internet Explorer browser you should:
- open 'Windows Explorer'
- click on the 'Search' button on the tool bar
- type 'cookie' into the search box for 'Folders and Files'
- select 'My Computer' in the 'Look In' box
- click 'Search Now'
- double click on the folders that are found
- 'Select' the relevant cookie file
- press the 'Delete' button on your keyboard.
If you do not wish to accept cookies sent from this site, but are unable to delete them from your browser, you should leave this site immediately.
You can learn more about cookies here: www.allaboutcookies.org
Why does Probus Global collect this information? How do we use it?
The personal information that is provided by or obtained from you is used and/or held by us for maintaining our records and in order that we can communicate with you.We need to communicate with you to respond to any requests for information you make and to provide any specific service you request. We may also use the information you provide to send you information which we believe may be useful to you, including newsletters, briefing notes and updates, and invitations to our seminars and other events. If you do not wish to receive this information please send an e-mail to info@probusglobal.com.
As a global organization, Probus Global may develop aggregate anonymized (ie, not individual) reports which incorporate some of the information provided by clients/visitors. The reports are for the use of our business for research purposes only. Such reports will not include any personally identifiable information.
By providing personal information through this site, such as forms requesting publications or additional information, you are indicating your consent to our obtaining personal information from you and to the holding and use of the personal information that is provided by or obtained from you in accordance with this policy.
If, at any time, you receive unsolicited material and no longer wish to receive such material or you wish to change, update or remove all or any of your personal information, please see 'Correcting and updating your profile' below.
Disclosure of personal information
Probus Global will not sell, rent, trade or otherwise supply to third parties any personal information obtained from clients.We will not disclose any personal information provided unless you have authorized us to so do, or if we are required to do so by law. Please note that if at any time Probus Global is required by law to release information about you or your organization, Probus Global will co-operate fully with the relevant authorities.
Keeping your personal information secure
Probus Global has security measures designed to protect against the loss, misuse and/or alteration of the information under its control. These include:a) secure computer storage facilities
b) firewalls. Probus Global has its own firewalls to provide security. These are designed to prevent others from accessing confidential data or accessing Probus Global's internal networks that store client/visitor data.
Correcting and updating your profile
To help us keep our databases up-to-date we would be grateful if you would let us know as soon as any of your contact details change or if you notice any inaccuracies in them.Probus Global gives individuals the following options for accessing and modifying information previously provided:
a) where you communicate personal information to us through this Web site, you may gain access to the information that Probus Global has collected about you by contacting the person named as contact on the relevant Web page.
b) e-mail us at info@probusglobal.com to make any changes or have any enquiries answered.
We will not charge for responding to any such request to access the information that Probus Global has collected about you, unless we incur costs in providing the information, in which case we will tell you what the fee is in advance of providing the information.
